Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services provided by PROTAY TRADERS PRIVATE LIMITED. By using our website, you agree to these Terms in full.

2. Description of Service

We provide an e-commerce platform that allows users to:

• Browse and purchase products online.
• Create and manage user accounts.
• Access product information and reviews.
• Make secure payments.
• Track orders and manage returns.

3. User Accounts

3.1 Account Creation

• You must be at least 18 years old to create an account.
• Provide accurate and complete information.
• Maintain the security of your account credentials.

3.2 Responsibilities

• You are responsible for all activities under your account.
• Notify us immediately of any unauthorized use.

4. Product Information and Pricing

4.1 Descriptions

We strive to provide accurate product information. However, product images are for illustration purposes and actual products may vary slightly.

4.2 Pricing

All prices are in Indian Rupees (₹) and include applicable taxes. Prices are subject to change without notice. Shipping costs are calculated at checkout.

5. Orders and Payment

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Payment is due at the time of order placement. We accept various payment methods including credit/debit cards, UPI, and net banking.

6. Shipping and Delivery

We offer various shipping options. Delivery times are estimates only and we are not liable for delays caused by third-party carriers or force majeure events.

Risk of loss transfers upon delivery. You are responsible for providing accurate shipping addresses.

7. Returns and Refunds

Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PROTAY TRADERS PRIVATE LIMITED or its content suppliers and is protected by international copyright laws.

9. Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations.
• Infringe on intellectual property rights.
• Attempt to gain unauthorized access to our systems.
• Use automated tools to access our website.
• Engage in fraudulent activities.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at: